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| ProSoft Data Rescue II (Mac) | 
 enlarge | From: Global Marketing Partners
Category: Software
List Price: $99.99
Buy New: $71.55
You Save: $28.44 (28%)
Buy New/Used from $70.56
Avg. Customer Rating:  (14 reviews)
Sales Rank: 1304
Format: Cd-rom
Language: English (Original Language)
Platform: Mac Os X
Media: CD-ROM
Batteries Included: No
Legal Disclaimer: Warranty does not cover misuse of product.
Shipping Weight (lbs): 0.3
Dimensions (in): 0.1 x 0.1 x 0
MPN: 25100
Model: 25100
UPC: 794038251007
EAN: 0794038251007
ASIN: B000BFHFXO
Release Date: September 19, 2005
Availability: Usually ships in 1-2 business days
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| Features:
| • | Data recovery software for recovering files from a problem hard drive | | • | New all Cocoa-based GUI user interface; faster scanning and recovery | | • | Assistant mode and Expert mode operation; drag-and-drop recovery | | • | Supports 10 times more file types for content scans than Data Rescue X | | • | Optimized for Tiger; runs on Panther and Jaguar |
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| Editorial Reviews:
Product Description
Data Rescue II is a powerful data recovery utility that saves your data from being lost for good. When other tools fail to recognize your bad drive, or cause even more damage by trying to 'fix' your damaged files, Data Rescue II delivers the professional results you need. Retain authorization -- no need to keep logging in, just enter your user password once
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| Customer Reviews: Read 9 more reviews...
 Below Standard Customer Service August 26, 2008
You can usually tell a lot about a company and it's products if you ever need it's customer service. ProSoft's Data Rescue II comes up short in both product and Customer Service.
One of our company's Intel MacBooks experienced hardrive problems on Friday Aug. 22. In order to try to expedite the data recovery I ordered Data Rescue II from Amazon and received it promptly the following Monday. The Macbook booted from the Data Rescue boot disk and proceeded to scan. It would not recognize the hardrive. I rescanned in expert mode and had similar results. Since there is no manual or paperwork included with the product I visited ProSoft's website and read the manual and FAQ's. I rebooted again and went thru the same motions. Similar results. I'm the company IT guy so I'm not a rookie.
Next step, try customer service...... Customer Service responded immediately with an email suggesting that I contact sales and purchase the "upgrade" that was compatible with Leopard. (It was advertised as Leopard compatible). After downloading the "new" version I found it to be exactly the same disk (v1.2.1) as I had already.
A second request was made of customer service and received basically the same response, suggesting that I contact sales and purchase an upgrade. I can only assume that a real person wasn't responding to the emails or perhaps they would have responded differently.
I'm reluctantly sending the MacBook hardrive to a data recovery service, as time is important in this case. I'm also returning Data Rescue II to Amazon. Perhaps the product would have worked if I had the proper version or if I had an informed response from ProSoft. In any case I've wasted a lot of my time and Amazon's in this folly.
Be sure to examine your options before purchasing this product. Their product MAY work, but their Customer Service gets zero stars.
Actually worked! August 17, 2008
I had a slight mechanical problem with my hard-drive which rendered it useless, I then got a quote for GB800 to fix the drive from a data retrieval agency.
I decided to give this software a try, though I really did not expect anything from it.
It worked. I recovered years of important work and I now realise how lucky I have been.
I highly recommend this program but I can imagine that it may not work in all situations. It took a really long time to operate, about 2 days total but as you can imagine, was totally worth it. My only gripe, is that while running, the user interface feedback window is frustratingly minimal and you really have no idea what to expect. Whatever algorithm is used to calculate the estimated finishing time is a little shoddy, so don't rely on it, at all.
It gets 5 stars for doing what it promised....minus 1 for hiding its thoughts from me.
 crashed mac July 24, 2008
this product helped me to recover the great majority of my data for under $85. a well-known corporate entity gave me an estimate of $1500...you can do the math. as far as user-friendly-ness, i ran into what now seems a minor stump, but when i called the number provided with the software, i was quickly helped by a competent representative. this product is worth the money!!!
Use Time machine. April 23, 2008
Another computer ravaging piece of crapware from prosoft. Like Drive idiot 1 & 2 this product does not work and is totally unessessary. Time Machine with Leopard is awesome and it works. Don't trust prosoft they don't support their products and charge for updates on 2 months after purchase that do nothing for software that does less than nothing.
Great! You can try before you buy March 1, 2008
One of the great things about Data Rescue II is that you can try it before you buy it -- if it won't work for your problem, you don't have to plunk down the money.
Go to Apple's website and type in Data Rescue II, then click the download button to download the Demo copy (on a computer other than the one you're trying to recover data from, so you don't damage your chances of successful recovery).
Burn a disk on the other computer and boot from it on the damaged one to non-invasively scan your drive and tell you what files it finds. The demo will only let you recover one file of size 5 Mb or less.
If it finds the files you're looking for, you can either go to the company website and pay full price for a serial number instantly, or you can pay Amazon's price to wait for Amazon to ship you one.
I'm very grateful this software exists and highly recommend it. My only issue with it has been that for recovering large video files (several GB each) from file system damage, it breaks each video file up into hundreds of individual 3.4 MB files. None of them have reasonable names, so it's a bit time consuming for me to find what I'm looking for and resurrect the video data.
--Beth
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